Who We Help

At Community  Bridges, we view our work with clients as a unique and lasting partnership.  Our success is predicated on your success.  To accomplish this, our team works closely with your team from initial planning, to project completion, to ensure the initiatives you target are achieved effectively and efficiently – regardless of project size.  We understand that each project is unique based on your needs at the time and we pride ourselves on our ability to ensure project scope and resources align with your goals.  Our team is capable of serving a wide range of clients to meet the many challenges and opportunities facing the human services field.  Below is a list of the primary types of clients with whom we work and the type of work we can assist you in accomplishing:

  • State & Federal Government Bodies
    Under the ever-changing landscape of public funding for Long-term Services and Supports, state and federal agencies supporting individuals with intellectual and developmental disabilities continue to have additional challenges to juggle.  From Medicaid waiver compliance, to measuring quality of care, to allocating resources, agencies are faced with ever-increasing complexities in performing their roles.  Community Bridges can assist agencies across the spectrum of systems planning, systems monitoring, data mapping, stakeholder engagement, evaluation and policy review, and drafting.  Our team has a wide range of experience working hand-in-hand with state and federal agencies to develop systemic plans to ensure changes are manageable, measurable and sustainable.
  • Managed Care Organizations
    Since the introduction of managed long-term services and supports (MLTSS) were originally introduced to intellectual and developmental disabilities services in the 1980s, the field has struggled to include the IDD population in traditional MLTSS service structures.  The complexity of ensuring outcome-based services for this population has proven challenging in many states.  However, as this funding model has grown in recent years, so too has the need for managed care organizations to identify sustainable, outcome-based models for the IDD population. Community Bridges has valuable experience acting as a subject matter expert to managed care organizations looking to grow their service area.  Our team can assist in the RFP drafting to ensure that IDD services fit into the current structure of the managed care organization, while bringing forward best practices to help position your organization for growth in IDD services.  Also, our staff has experience working through issues facing managed care organizations such as stakeholder engagement, utilization management, provider network management, service array selection, and programmatic evaluation. Our unique approaches aim to increase efficiency without sacrificing individual choice and person-centered services.
  • Advocacy Groups
    At the core of the IDD service system are the individuals, families and advocates who are most impacted by the policy decisions and changes.  The role of advocates and advocacy groups is critical to ensuring that decisions are not made without their voices being heard.  In fact, as change occurs, the role of advocacy organizations becomes even more important to ensure changes are communicated effectively to individuals and families, and that advocates have a mechanism for staying engaged and informed about changes.  Our team has significant experience in facilitating stakeholder engagement meetings, leading stakeholder engagement projects, and communicating change to a wide range of stakeholders.  Our team works closely with advocacy groups to construct engagement plans that brings their voice forward in the most effective way possible.  We partner with your organization to help move your message forward and ensure you have a seat at the policy table.
  • Provider Agencies & Associations
    Provider agencies and associations wear many hats in the service delivery system. They serve advocates, employers, landlords, and visionaries while operating under state and federal compliance.  The changes facing traditional services from the Home and Community Settings Rule to reduced state budgets requires agencies to stretch their resources while still working to ensure services maintain quality, health and safety in addition to being outcome-driven.  To accomplish these things, agencies and associations need access to meaningful data, a stable workforce, and a vision for where their supports will head in the future. Community Bridges is able to support agencies and associations to develop an infrastructure within the complexities of providing services and supports.  Our team understands resource allocation methodology, data mapping and utilization, strategic planning, workforce development, and policy and procedure development.  Our experience with agencies and associations spans a vast array of project scopes allowing us to draw on past experience while developing and proposing innovative solutions to the challenges faced in day-to-day operation.
  • Developmental Disabilities Councils
    Councils have always played a critical role in the IDD service system through advocacy, evaluation and progressive thinking to ensure that the services people access are valuable in helping them to achieve their outcomes while holding the system accountable.  Councils are a key component to ensuring that the service system maintains forward momentum and individuals accessing services and supports have a voice in the system. Our team has significant experience working with Councils in many roles – from serving as Council staff, to project work, to conducting program evaluation.  Community Bridges can work with your Council on RFP development, project management and planning, workgroup facilitation, speaking engagements, project evaluation, conducting system  gap analyses, and strategic planning.  Our work focuses on ensuring Councils are able to maintain their role as advocates for accountability.