Kelly Friedlander is a Partner and Co-Founder of Community Bridges Consulting Group. Kelly consults primarily on stakeholder engagement, advocacy, and developing innovative solutions to meet systems changes. Kelly also oversees the business development and outreach at Community Bridges.
A results-oriented, creative, and dedicated intellectual and developmental disability professional, Kelly has 10+ years of progressive responsibility in advocacy, policy analysis, and program development/administration. She excels at facilitating outreach and cross-agency collaboration that empower people with developmental disabilities and family members to be advocates and leaders. A strategic problem-solver, she has the ability to work across all levels of an organization and uncover ways to become more person-centered, reduce unnecessary staff activity and expense, and produce better outcomes for the organization and individuals served. Kelly has a proven track record supporting people with intellectual and developmental disabilities to live valued lives of their own design.
Prior to co-founding Community Bridges, Kelly was the founder and principal of Catalyst Consulting, where she worked on stakeholder engagement and policy analysis projects for clients such as the National Association of State Directors of Developmental Disabilities Services, RHA Howell, the National Association of Councils on Developmental Disabilities, and Anthem Healthcare. Prior to this role, Kelly served as the Director of Systems Change Management at the North Carolina Council on Developmental Disabilities where she oversaw the strategic planning and program implementation of $1.5 million of Council-funded initiatives annually. Before moving to North Carolina, Kelly served as the Operational Manager of Pyramid, Inc., the largest day training program in Florida. She also has experience working within a state government, as she provided oversight to the Developmental Services Quality Assurance Contract at Florida’s Agency for Health Care Administration.
Kelly holds a Masters of Social Work, a Masters of Public Administration, and a Bachelors of Social Work. In addition, she is a graduate from the National Leadership Consortium on Developmental Disabilities Leadership Institute.
Drew Smith is a Partner and Co-Founder of Community Bridges Consulting Group. Drew consults primarily on systemic shifts at the state, county, provider and MCO level, review and analysis of resource allocation methodology, strategic planning for systems change, and HCBS and Medicaid technical assistance. Drew also oversees the operational components of Community Bridges.
Drew has worked with stakeholders across the disability and policy spectrum to identify ways to break down complex ideas in to manageable and understandable concepts for person-centered systems change and transformation. Drew focuses on how we use the resources we currently have available to build sustainable, relevant, comprehensive and forward-looking systems focused on outcomes – both systemic outcomes and outcomes for individuals with disabilities. Drew has focused his work on bettering services and service delivery for individuals with intellectual and/or developmental disabilities through policy, outreach, analysis and implementation on both the micro and macro levels. Drew’s passion for the field comes from his inherent drive to see policy shaped by what is important to the individuals most impacted by it.
Prior to co-founding Community Bridges, Drew served as the Chief Operating Officer at the Council on Quality and Leadership (CQL) where he oversaw strategic planning, finance, human resources, marketing and IT. Prior to this role, Drew served as the Director of Research and Data at CQL – leading the majority of CQL’s data analysis and research efforts. Drew went to CQL after several years with the Human Services Research Institute (HSRI) as a Research and Policy Analyst. His work involved projects related to developing person-centered funding strategies, assessing the impacts of service changes and reductions, and statewide strategic planning and gap analyses for developmental disabilities services. Drew also worked with the University of Minnesota as a Contracted Research Fellow on the Residential Information Systems Project (RISP) and the Family Information Systems Project (FISP), collecting, analyzing and interpreting Medicaid data. Drew has served on the Board of Directors for the Arc Oregon and currently serves on the National Alliance of Direct Support Professionals (NADSP) Board of Directors.
Drew has a Masters in Business Administration in Healthcare Administration with an emphasis in managed care and a Bachelor's Degree in Business Management and Human Resources Management.
Caitlin Bailey is a Consultant at Community Bridges Consulting Group. Caitlin provides project support related to research and evaluation.
Caitlin Bailey is also the Director of Research and Evaluation at the National Leadership Consortium on Developmental Disabilities (NLCDD) in the Department of Human Development and Family Studies (HDFS) at the University of Delaware. Ms. Bailey oversees all research conducted within and in partnership with the Leadership Consortium and is the lead staff person for strategic growth and development of NLCDD. Since 2010, Ms. Bailey has worked with NLCDD to develop their ongoing longitudinal research project to evaluate NLCDD programs and research the development of leadership across the disabilities field of services, supports and policies.
Matt Potter is a Consultant at Community Bridges Consulting Group. Matt consults primarily on stakeholder engagement and advocacy, and regularly serves as a speaker and trainer. Born with Cerebral Palsy, Matt decided very early on to rise above his challenges and help others to do the same and has been a public speaker and advocate for people with disabilities for his entire life.
Currently, Matt serves as a member of the Board of Directors of both CenterPoint Human Services and is a former member of the Board of Directors of The Enrichment Center of Winston-Salem, a former Vice-President of the Winston-Salem Mayor’s Council for Persons with Disabilities, former Chair of the CenterPoint Human Services Intellectual/Developmental Disabilities Advisory Committee, and a current member of the CenterPoint Human Services Consumer and Family Advisory Committee (CFAC). Prior to joining Community Bridges, Matt was the Assistant Project Director of the North Carolina Advocacy Ambassador Initiative.
Matt has a Bachelor of Arts in English and is a 2011 graduate of North Carolina Partners in Policymaking.
Daniel Young is an analyst at Community Bridges Consulting Group. Daniel assists with research, data analysis, and technical writing.
Daniel Young is a health services research professional interested in improving access to needed care and necessary services for people with disabilities. This interest stems from Dan’s personal experience navigating the healthcare system as an individual with a spinal cord injury and a variety of roles in disability mentoring and advocacy, including the Ann Arbor Center for Independent Living, the Christopher and Dana Reeve Foundation and the University of Michigan Spinal Cord Injury Model Systems Advisory Council. Dan has additional experience in program management and survey research having worked on health behavior intervention studies for the Veterans Health Administration.
Dan holds a Master of Public Health in Health Management and Policy and Bachelor of Education from the University of Michigan.